1. Mission Statement
Evie Life Psychiatry is dedicated to providing accessible, compassionate, and evidence-based mental health care, specializing in psychiatric evaluation and medication management by licensed psychiatric nurse practitioners.
2. Scope of Services
We provide:
- Psychiatric evaluations
- Medication management
- Telepsychiatry (via secure, HIPAA-compliant platforms)
Note: We do not provide 24/7 crisis care or inpatient services.
3. Provider Credentials
All care is delivered by board-certified psychiatric mental health nurse practitioners (PMHNP-BC) licensed in Illinois, practicing independently under full practice authority as allowed by Illinois Nurse Practice Act (20 ILCS 2105/).
4. Hours of Operation
- Monday – Friday: 9:00 AM – 5:00 PM
- Weekends and holidays: selected availability
- After-hours: Non-urgent messages may be left on our voicemail or patient portal and will be returned the next business day.
5. Appointments and Cancellation Policy
- Scheduling: Appointments must be scheduled through our secure portal, phone, or email.
- Cancellation: At least 48 hours’ notice required.
- No-Show Fee: $75 for missed appointments without prior cancellation.
- Multiple no-shows may result in termination of care.
6. Telehealth Policy (Illinois)
Under Illinois law (Public Act 101-0642), telehealth is fully authorized for behavioral health.
- You must be physically located in Illinois at the time of session.
- A reliable internet connection and private space are required.
- No telehealth is provided for controlled substance prescriptions for new patients unless allowed under DEA rules and state exemptions.
Billing & Payment
- We accept most major commercial insurances and Illinois medicaid and Medicare
- Payment is due at time of service unless otherwise arranged.
- A card on file is required for all patients.
- Patients are responsible for knowing their benefits and coverage.
7. Prescription & Refill Policy
- 48–72 hours required for refill requests.
- Controlled substances (e.g., stimulants, benzodiazepines) require periodic in-person or video visits and may be subject to Illinois PMP review.
- Refill requests must be submitted through the patient portal.
8. Emergency Policy
Evie Life Psychiatry does not provide emergency psychiatric services. In an emergency, you must:
- Call 911
- Go to the nearest ER
- Or call a 24/7 crisis line, such as the Suicide & Crisis Lifeline at 988
9. Confidentiality and Records
We comply with:
- HIPAA Privacy Rule (45 CFR Parts 160 & 164)
- Illinois Mental Health and Developmental Disabilities Confidentiality Act (740 ILCS 110/)
Patient information will not be shared without consent, except where mandated by law (e.g., imminent harm, abuse reporting, court orders).
